Obtaining support

Support topics

Frequently asked questions

VT Transaction+ user guide

VT Final Accounts user guide

VT Cash Book user guide

Changes and fixes

Obtaining support

By email

By telephone

020 8995 1142 (+44 20 8995 1142 from overseas)

All staff are currently working remotely so we are not able to answer telephone calls or pick up voice messages.

All orders and subscription renewals placed online or paid by bank transfer will be processed as normal.

All emails sent to: and

will be answered.

Please give your name and customer number (your customer number is shown in the About dialog on the Help menu in all of the VT applications).

For VT's office hours, please click here.

For information on using VT Software from home, please click here 

You are eligible to receive telephone or email support if you purchased the software in the last 12 months or if you are a current subscriber for support.
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