Cannot install VT Final Accounts due to 64-bit, or Windows App versions of MS Excel
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Incompatible versions of MS Office
The VT Final Accounts and VT MTD for Excel programs operate as add-ins to Microsoft Excel and requires the 32-bit desktop version of Excel (2010 or later):
VT add-ins therefore cannot be installed if you are using the following versions of Microsoft Office:
•Microsoft Store / Windows App version
•Online and mobile app versions of Office
However, if you hold an Office licence it should allow you to reinstall Office as the 32-bit desktop version.
1.In Excel, select File>Account>About Excel.
2.In the About Excel dialog, the long name of Microsoft Excel will state if it is 32-bit or 64-bit.
1.In Excel, select File>Account to open the Product Information dialog.
2.If there is a reference to Microsoft Store / Windows App in the About Excel section, you have the Microsoft Store / Windows App version.
Reinstalling Office is a straight-forward process and should not take longer than around 10 minutes.
Please note: VT Software is unable to provide technical support on reinstalling Office as this is a third-party product, however the guidance below may assist you. Depending on your version of Office, you may encounter slight differences to the screenshots shown.
a)In Windows, select Settings>Apps>Apps & Features
b)Click on your Microsoft Office/365 program from the list of programs and select Uninstall:
If you need further guidance on uninstalling, please refer to guidance from Microsoft here.
a)Sign in to your Office account at office.com and where you see 'Install Office', click on the drop-down arrow next to it, then select Other install options:
b)You will then see the My account screen. Do not select 'Install Office' on this screen, as this will download the 64-bit version. Select Apps & Devices:
c)In the Apps and devices screen, select 32-bit from the Version drop-down and then click on Install Office:
d)This will download the 32-bit Office installation file to your Downloads folder. Go to your downloads folder and click on this file to install the program.
Note: if when reinstalling Office you get the following error message, this means you have not fully uninstalled the 64-bit version. Repeat the Uninstall Office step above for any other versions of Office, or standalone Office programs still on your PC.
Reasons for the 32-bit version or the 64-bit version
Microsoft offer a choice between installing the 32-bit version and the 64-bit version of Office. They provide reasons for choosing the 32-bit version or the 64-bit version on their website. Based on this, the 32-bit version should be sufficient, unless:
•You’re working with large data sets, like enterprise-scale Excel workbooks with complex calculations, many pivot tables, data connections to external databases, Power Pivot, 3D Map, Power View, or Get & Transform.
•You’re working with extremely large pictures, videos, or animations in PowerPoint.
•You’re working with files over 2 GB in Project, especially if the project has many sub-projects.
•You’re developing in-house Office solutions like add-ins or document-level customization.
•You’re working with the Large Number data type in Access.