Home | Support | VT Transaction+ topics

Support topics - VT Transaction+

The following error occurred attempting to update the list of recent file names

Error messages
When starting VT Transaction+ or VT Cash Book
The following error occurred attempting to update the list of recent file names:
ActiveX component can't create object

When choosing the New Company command
No template files found. Please re-install VT Transaction+ from the set up download page

The problem
These messages occur if a part of Windows known as the Windows Script Runtime is not functioning correctly.

The solution
The Windows Script Runtime can be re-registered by clicking here (choose Run when prompted). Please note that this does not work if you are using Google Chrome. Please re-open this page in Internet Explorer instead.

If this still does not work, the Windows Script Runtime can be reinstalled from Microsoft's website:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=47809025-d896-482e-a0d6-524e7e844d81&displaylang=en