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File in use message occurs during the installation process

If this message occurs, please make sure that all other applications are closed (apart from your web browser if you are downloading). Even if all applications are closed, the message can still occur if there is a process running in the background that uses one or more of the same Microsoft Visual Basic system files used by VT. In these cases you should choose Ignore on the first message and Yes on the confirmation message.

Typical messages are as follows:

C:\Windows\System32\mscomctl.ocx
The destination file is in use. Please ensure all other applications are closed.
Abort | Retry | Ignore

You should choose Ignore. The following confirmation message is then displayed:

If you ignore a copy error the file will not be copied. The application may not function properly as a result. Do you want to ignore the error?
Yes | No

You should choose Yes. The installation process will then proceed to the next file.